Website Terms and Conditions

1. About these terms

These Terms and Conditions govern your use of the AZEDOR website. By accessing or using the website, you agree to these terms. If you do not agree, you should stop using the website.

2. About AZEDOR

AZEDOR provides marketing and business automation services, which may include:

• Meta Ads management
• Websites and sales funnels
• CRM and sales automation
• Workflow automation
• Conversational and Voice AI agents
• Customer communication automation
• Google review automation
• Related strategy, implementation, and support

Information on this website is provided as a general description of our services. Specific deliverables, fees, responsibilities, timelines, usage limits, and service conditions will be set out in a separate proposal, order form, statement of work, or client agreement. If there is a conflict between these website terms and a signed client agreement, the signed client agreement will take priority for the relevant services.

3. Website use

You may use the website for lawful personal or business purposes. You must not:

• Use the website unlawfully or fraudulently
• Attempt to gain unauthorised access
• Interfere with website security or functionality
• Introduce malware, harmful code, or automated attacks
• Scrape or copy website content without permission
• Misrepresent your identity or authority
• Submit false or misleading information
• Use forms or communication channels to send spam
• Infringe our intellectual property or the rights of others

We may restrict or block access where misuse is suspected.

4. Consultations and enquiries

Submitting a form or booking a strategy call does not create a client relationship or require AZEDOR to provide services. We may decline an enquiry where the project is outside our services, the business presents legal, ethical, technical, or commercial concerns, required integrations are unavailable, the requested outcome cannot responsibly be supported, or we do not have suitable capacity. Consultation availability may change, and appointments may need to be rescheduled.

5. No guarantee of results

Marketing, advertising, sales, and automation outcomes depend on factors outside AZEDOR’s control, including the client’s offer, pricing, market conditions, competition, advertising budget, audience demand, website performance, sales processes, response times, client participation, platform changes, and legal and policy restrictions. We do not guarantee a particular number of leads, cost per lead, sales, revenue, profit, search rankings, appointment volume, advertising approval, platform availability, AI response accuracy, or specific customer review ratings. Any examples, forecasts, projections, or illustrative case studies are provided for explanation and are not guaranteed results.

6. Illustrative case studies

Some case studies, workflows, screenshots, or outcomes displayed on the website may be clearly labelled as illustrative. They demonstrate how AZEDOR services may be applied and must not be interpreted as verified client results unless expressly stated.

7. Third-party platforms

AZEDOR services may depend on third-party platforms, communication providers, advertising networks, domain providers, hosting services, payment systems, integrations, and application programming interfaces. We do not control third-party availability, pricing, features, policies, approval processes, account restrictions, data-handling practices, integration changes, or service interruptions. Third-party services may require separate accounts, fees, permissions, or acceptance of their terms. We are not responsible for a failure caused solely by a third-party platform outside our reasonable control.

8. AI systems

AI-assisted services may generate incorrect, incomplete, outdated, or unsuitable responses. AI agents should not be relied upon as a replacement for qualified human advice in areas such as healthcare, law, finance, safety, emergencies, sensitive customer disputes, or regulatory decisions. Clients remain responsible for approving business information supplied to an AI system, reviewing important workflows, defining escalation rules, providing appropriate human oversight, ensuring that the system is suitable for their sector, and complying with applicable laws and professional obligations.

9. Client responsibilities

Where services are purchased, clients may be required to provide accurate information, supply brand assets and content, obtain required licences and permissions, maintain lawful customer databases, obtain valid marketing consent where required, review and approve campaigns, messages, and workflows, comply with advertising and platform rules, respond to leads appropriately, maintain human oversight, protect account credentials, pay third-party and advertising costs, and notify us of material changes. AZEDOR is not responsible for delays or errors caused by incomplete, inaccurate, or late client information.

10. Intellectual property

Unless otherwise stated, the website and its content are owned by or licensed to AZEDOR. This includes text, graphics, logos, layouts, designs, videos, workflow illustrations, website code, branding, and downloadable materials. You may view the website for normal business evaluation. You may not reproduce, republish, distribute, modify, sell, or commercially exploit website content without written permission. Ownership and licensing of deliverables created for clients will be governed by the relevant client agreement.

11. User-submitted materials

When you submit information, content, files, images, testimonials, or brand materials, you confirm that you have the right to provide them, their use will not infringe another person’s rights, and they are not unlawful, misleading, or harmful. You grant AZEDOR permission to use submitted materials where reasonably necessary to respond to your enquiry or deliver agreed services.

12. Confidential information

Information submitted through a general website form should not be treated as subject to a formal confidentiality obligation unless we have entered into a written confidentiality or client agreement. Do not submit trade secrets, passwords, highly sensitive personal information, medical information, or regulated financial information through the general contact form.

13. Website availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted or error-free access. We may suspend the website, update content, remove features, change page structures, perform maintenance, or correct errors. We are not responsible for reasonable downtime or circumstances beyond our control.

14. Website information

Website content is provided for general information and does not constitute legal, financial, medical, tax, or other regulated professional advice. You should obtain appropriate professional advice before acting on information where necessary.

15. External links

The website may link to third-party websites. Links are provided for convenience and do not necessarily represent endorsement. We are not responsible for third-party content, availability, security, products, or privacy practices.

16. Limitation of liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence where applicable. To the extent permitted by law, AZEDOR will not be responsible for indirect or consequential loss arising only from use of the public website, including loss of profit, loss of revenue, loss of opportunity, loss of business, loss of goodwill, loss of anticipated savings, or loss caused by reliance on general website information. Detailed liability terms for paid services will be stated in the relevant client agreement.

17. Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy and Cookie Policy. You should read both documents before submitting personal information.

18. Changes to these terms

We may update these Terms and Conditions to reflect changes in our website, business, services, or legal obligations. The updated version will be published on this page with a revised date. Continued use of the website after an update means the revised terms apply to future website use.

19. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply to the user.

20. Contact us

Questions about these terms should be sent to: